Our terms and conditions of booking
Terms and Conditions:
1/ We reserve the right to refuse service.
2/ Deposit: this is mandatory, no booking will be confirmed without a deposit. once booked, if you fail to be there or cancel, your deposit is forfeit. postponement can be arranged in special circumstances without penalty if a minimum 48hrs notice is given during office hours or by e-mail.
3/ Bad language and/or abusive behaviour will not be tolerated.
4/ Travel cost is calculated on your postcode, travel of 1 hour or more is too far, you will be advised of an alternative where appropriate.
5/ Payment in full is due on the day, no exceptions.
6/ We need flat parking and to have our vehicle next to yours.
7/Due to personal needs, we require the interior of your vehicle to be empty of all personal items and the heavy touch areas sprayed with an alcohol based sanitiser, this will be explained to you over the telephone.
8/ We will not be responsible for a faulty part or anything missing from your purchases, if an item needs to be removed and replaced this will be chargeable.
9/If you need us to order a part from ebay or amazon for example it MUST be paid for in advance there will be a 20% handling fee to cover our time and credit card charges. Alternatively we can send you a link and you can order it yourself direct from the supplier
10/ ALL bookings are taken over the telephone.
BY MAKING YOUR BOOKING YOU ARE ACCEPTING OUR TERMS AND CONDITIONS
WHAT WE DONT WORK ON
Imports
Hybrids unless fitting dashcams
Electric cars
lorries,
Large campervans and motorhomes
motorcycles,
plant machinery
Tractors or any farm machinery
Any vehicle older than the year 2004 unless otherwise agreed by us on rare occasions
Any and all exotic cars Lamborghini Ferrari rolls Royce etc
1/ We reserve the right to refuse service.
2/ Deposit: this is mandatory, no booking will be confirmed without a deposit. once booked, if you fail to be there or cancel, your deposit is forfeit. postponement can be arranged in special circumstances without penalty if a minimum 48hrs notice is given during office hours or by e-mail.
3/ Bad language and/or abusive behaviour will not be tolerated.
4/ Travel cost is calculated on your postcode, travel of 1 hour or more is too far, you will be advised of an alternative where appropriate.
5/ Payment in full is due on the day, no exceptions.
6/ We need flat parking and to have our vehicle next to yours.
7/Due to personal needs, we require the interior of your vehicle to be empty of all personal items and the heavy touch areas sprayed with an alcohol based sanitiser, this will be explained to you over the telephone.
8/ We will not be responsible for a faulty part or anything missing from your purchases, if an item needs to be removed and replaced this will be chargeable.
9/If you need us to order a part from ebay or amazon for example it MUST be paid for in advance there will be a 20% handling fee to cover our time and credit card charges. Alternatively we can send you a link and you can order it yourself direct from the supplier
10/ ALL bookings are taken over the telephone.
BY MAKING YOUR BOOKING YOU ARE ACCEPTING OUR TERMS AND CONDITIONS
WHAT WE DONT WORK ON
Imports
Hybrids unless fitting dashcams
Electric cars
lorries,
Large campervans and motorhomes
motorcycles,
plant machinery
Tractors or any farm machinery
Any vehicle older than the year 2004 unless otherwise agreed by us on rare occasions
Any and all exotic cars Lamborghini Ferrari rolls Royce etc